Q1. What is the Minimum Order Quantity (MOQ)?
A: Our standard MOQ is typically 10,000 square meters or 1 Ton for glass fiber, ensuring you receive a substantial and valuable supply.
Q2. How can I request a sample?
A: We are pleased to provide small samples free of charge—you only need to cover the shipping costs. Alternatively, you can share your DHL, FEDEX, EMS, or UPS courier account number with us. For larger sample sizes, arrangements are made based on specific requirements.
Q3. What quality control measures do you implement?
A: Our top-tier technical team and seasoned workers oversee the entire process—from material selection and production to final packaging. Every step is meticulously monitored to ensure you receive only the highest quality fiber products.
Q4. Is product customization available at your company?
A: Absolutely! We collaborate closely with our customers to discuss their specific needs and help develop custom solutions that meet their unique requirements.
Q5. How long does it take to prepare a sample for quality evaluation?
A: Typically, we prepare samples within one week after finalizing the specifications, ensuring you can quickly assess our product quality.
Q6. What is your delivery timeline, and can we rely on timely receipt of goods?
A: Generally, our delivery time is around 2-3 weeks post-order confirmation. The precise timeline may vary based on order quantity and seasonal demand, but we strive to meet deadlines consistently.
Q7. What payment terms do you offer?
A: We accept various payment terms, including FOB, CIF, CFR, and DDU, providing flexibility to accommodate your financial preferences.
Q8. Do you conduct tests on all products before delivery?
A: Yes, we ensure 100% testing of all goods prior to delivery, guaranteeing that only the best products reach our customers.
